Transform Feedback into Actionable Insights with AI-Driven Conversations

Empowering businesses to uncover deep customer insights, predict behavior, and drive smarter decisions—all in real time.

Key Features of Vox Pulse AI

Real-Time Conversations

Engage customers in dynamic, voice-based interactions that feel natural and personalized, capturing authentic feedback in real-time.

Sentiment Analysis

Understand customer emotions with advanced AI. Uncover trends and sentiments that provide deeper insights into customer experiences.

NPS & Loyalty Metrics

Measure satisfaction and loyalty through conversational NPS surveys. Identify key drivers for advocacy and areas for improvement.

Churn Prediction

Spot at-risk customers early with AI-driven analysis. Implement proactive strategies to boost retention and reduce churn.

Custom Dashboards

Tailor dashboards to your business needs. Monitor trends, prioritize actions, and track KPIs in real-time for smarter decision-making.

Deeper Insights

Turn feedback into strategic outcomes. Analyze how customer interactions impact revenue, retention, and efficiency to drive growth.

Feedback That Feels Like a Conversation

1. Engage

Eva, the AI voice agent, connects with your customers for real-time, conversational feedback.

2. Analyze

AI processes feedback, identifying key sentiments, trends, and insights.

3. Deliver

Actionable insights are displayed in a customizable dashboard, empowering data-driven decisions.

Works Perfectly with Your Existing Tools

Salesforce

Sync feedback and insights for a unified customer view.

Zendesk

Enhance support workflows with real-time feedback insights.

Freshdesk

Embed feedback into your support system for better outcomes.

Custom Integrations

Connect easily using APIs.

Why Businesses Trust Vox Pulse AI

Higher Engagement Rates

Voice conversations outperform traditional surveys, increasing response rates by up to 3x.

Faster Insights

Real-time processing enables instant action on customer feedback.

Deeper Understanding

Uncover emotions with advanced sentiment analysis.

Scalable Solutions

Adapt to your needs, whether handling hundreds or thousands of customers.

Predictive Power

Identify and retain at-risk customers with AI-driven churn prediction.

Revenue Growth Opportunities

Discover upselling and cross-selling potential, enhancing satisfaction and driving repeat business.

Explore Real-World Feedback Scenarios

Post-Purchase Feedback

"How was your experience with our product/service?"

Customer Support Review

"Was your issue resolved satisfactorily?"

NPS Feedback

"How likely are you to recommend us to a friend or colleague?"

Product Feedback

"What feature would improve our product?"

Service Quality Assessment

"How would you rate our delivery experience?"

Churn Prevention Feedback

"What could we have done better to retain your business?"

Take the First Step Towards Smarter Feedback

Join the revolution in customer feedback with Vox Pulse AI. Start capturing meaningful insights today.